Privacy Policy

01What Data We Collect

We collect information directly from you when you interact with MerchantScope. This falls into two primary categories:

• Demo Requests: When you request a demo, we collect your name, company name, work email address, and phone number.
• Account Data: If you are a customer, we store your email address and a securely hashed version of your password to authenticate your access to the platform.

02How We Use Your Data

We use the data we collect strictly to provide and support the MerchantScope service:

• To schedule and conduct product demonstrations.
• To send internal email alerts to our sales team when a demo request is submitted.
• To authenticate customers logging into the workspace.
• To maintain the security and operational health of the application.

03Service Providers

We do not sell your personal data. We share information only with trusted third-party service providers required to operate our business, such as cloud hosting infrastructure and transactional email delivery services. These providers are authorized to use your data only as necessary to provide these services to us.

04Cookies and Tracking

We use essential session cookies to maintain your authenticated state while using the application and to ensure basic security (such as preventing cross-site request forgery). We do not use third-party tracking or advertising cookies.

05Data Security

We implement industry-standard security measures, including TLS encryption for all data in transit, secure password hashing, and API rate limiting, to protect your information from unauthorized access, alteration, or destruction.

06Retention and Deletion

We retain your information for as long as your account is active or as needed to provide our services. You have the right to request access to, correction of, or deletion of your personal data. To submit a deletion request, please reach out via our Contact page.

07Policy Changes

We may update this privacy policy periodically to reflect changes to our practices. If we make material changes, we will notify you by updating the effective date at the top of this document or through the application interface.

08Contact

Questions about this policy or our data practices can be sent through our Contact page, or by mail to: